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Terms & Policies |
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General Information
- Purchasers must be licensed doctors. Eye Care and Cure does not assume liability for practitioner or user compliance with state law.
- The DEA requires that we have a copy of your current DEA certificate on file prior to shipping controlled substances.
- Prices subject to change without notice.
Order Processing
- All incoming orders will be shipped out within 24 hours of being received.
- Special items may take up to two weeks for delivery.
- All orders are shipped UPS ground unless requested otherwise by customer. Additional shipping charges will be charged to the customer for UPS next day or 2 day service.
- Ground shipping charges will be waived for all orders over $350.00. However, a minimum handling fee of $3.50 will apply per order. Please note that some products may incur additional shipping fees due to the size and weight of the product and will be excluded from the free shipping offer.
Minimum Shipping Quantity
- No minimum shipping quantity is required.
Payments
- All invoices are net 30 days.
- First time orders greater than $500.00 are required to have a credit card available for 50% of the amount of purchase.
- Past due balances are subject to a finance charge of 1-1/2% per month. All payments will be applied first to any finance charge and then to the oldest unpaid invoice. In the event of a delinquency, Eye Care and Cure may declare all unpaid balance past due.
- Visa, MasterCard, and American Express accepted.
Return Goods Policy
- All returned merchandise must be accompanied by a Merchandise Return Form and a copy of the invoice.
- No merchandise is acceptable for return without original packaging, package insert, and product in resaleable condition.
- If merchandise is damaged during shipment or there are discrepancies in your order, you must notify Eye Care and Cure within three (3) business days. If no notification, order is assumed to be correct.
- Defective merchandise must be returned for replacement or credit within 30 days.
- Products that expire within 12 months of purchase will be exchanged. Some products will be excluded due to manufacturing dating.
- All returned merchandise is subject to a 15% restocking fee. If Eye Care and Cure is not at fault, shipping expenses will be the responsibility of the party returning the product.
- A credit will be forwarded following final disposition of returned merchandise.
- Special order items are not returnable.
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