To our Valued Customers & Partners:
In 2018 Eye Care and Cure (ECC) joined the Hilco Vision family with the goals of enhancing service and expanding product availability and assortment for eye care practices across the country. Since then, we have made great strides in these areas, and we are now moving to the next step in this journey.
Effective February 16, 2023, we will be relocating our distribution center to a larger facility that will allow us more flexibility. This will prepare us for a full merger of the Eye Care and Cure team into Hilco Vision which will greatly expand the number of products available to our customers and allow us to align with the next step in Drug Supply Chain Security Act (DSCSA) traceability due November 2023. During this transition, this website and the Eye Care and Cure phone number will remain active. We will officially be changing our operating name to Hilco Vision and go forward invoicing, shipment confirmations and credit memos will reflect that change.
What is happening?
• Eye Care and Cure is taking the next step to offer customers the full range of Hilco Vision products and services as a fully integrated part of Hilco Vision.
What does my company need to do?
• Note our name change to Hilco Vision
• Order as normal through eyecareandcure.com, or phone 1-800-486-6169, or fax 1-877-321-1267
• Inform the appropriate members of your team, starting mid-February, all communications and invoicing for Eye Care and Cure orders will now come from Hilco Vision. Please note your Eye Care and Cure account number will remain valid during this transition period
• Update your records for your Eye Care and Cure account to reflect our name and address change to Hilco Vision, P.O. Box 35, Mansfield, MA 02048-9998
• Effective February 16, 2023, we will be relocating our distribution center to a larger facility and our rebranding of Eye Care and Cure to Hilco Vision begins
• Eye Care and Cure phone, fax and .com will be available through October 2023
• Starting March 20, 2023, the Eye Care and Cure team will be offering account consolidation and transition services to customers, please ask one of our service team members to put your location on the early transition list if you would like to consolidate accounts early in this process
We thank you for your partnership during this transition period. The Eye Care and Cure service team may be answering the phone with a different greeting, but they stand ready, as always, to serve you and your practice in support of your mission to deliver sight to your patients.